The success of a workers’ compensation insurance program depends on an effective working relationship between employer and employees, and Arrow Mutual, as the workers’ compensation insurer. An employer can have the greatest impact on workers’ compensation costs by a proactive management, communication and transitional duty program.

Since 1920, Arrow Mutual has had a strong and longstanding reputation within the workers compensation industry as providing valuable insurer services for work-related losses, which includes experienced, thorough and comprehensive claim management services, Safety-Loss Prevention, and Legal Representation, as well as Utilization Review (UR). In addition, Arrow utilizes professional medical and vocational case managers, as well as experienced investigators when necessary to assist in the overall claim handling of losses.

Arrow Mutual prides itself with providing conscientious and thorough claim handling services. The experienced staff of claim professionals provide immediate action once a claim has been reported.



23 Commonwealth Avenue

Chestnut Hill, MA



Last update 11/16/2009